I've worked in the creative services industry for many years, and have worked on lots of projects for lots of people. I was a founder and director of a successful graphic design consultancy, so I'm used to making words work with design to maximum effect.

I have a degree in English and Media Studies, and specialised in film and television production at college.

I also trained in counselling and Neuro Linguistic Programming to Practitioner level. NLP offers powerful models to exploit the strengths and weaknesses of language. And as a volunteer counsellor for a local charity for two years I gained experience which is especially valuable in interview situations today.

The common thread across my work is making complex information accessible for diverse audiences – whether online, in print or using real-time media.